E-HEALTH & TELEPHONE NURSING
 BULLETIN BOARD


From Paula, RN - 8/21/2005  Click here to reply
Hello, I am interested in the telephone nursing also. Can anyone tell me if there is a company in West Virginia? Or how does it work? Thanks Paula
Reply from Pam, RN - 8/23/2005

From Jennifer, Experienced Registered Nurse - 8/6/2005  Click here to reply
Hi!!!!! My name is Jennifer and I am looking for a home based telephone triage position. I have been a nurse for 5 years, licensed in North Carolina, and have experience in med-surg, pediatrics, emergency room, and home health care services. Anybody with information on how I can pursue this line of work would be greatly appreciated. Email me at graysonp03@earthlink.net


From Sonya, LVN, Texas - 8/3/2005  Click here to reply
I am looking to work from home as an LVN. Are there positions available for LVNs? I have been a nurse for 10 years. I have experience in pediatrics and geriatrics. I have 3 children, one of which is medically dependent. Please help me with any information that you may have. Please contact me at buzybeezmom@yahoo.com


From Russel, Responsive Nursing Solutions, Inc - 8/2/2005  Click here to reply
I am the CEO of Responsive Nursing Solutions, Inc, which is a North Carolina based company that has created a telephone triage product called RNS Triage. The software is web-based, very secure, and user friendly. At the core of the software is a set of protocols created by 2 RN nurses (on with a MSN) to use in their after-hours triage company. This company has been in business for 10 years and is very succesfull. We have daytime and after-hours protocols for pediatrics, internal medicine, obstetrics, and gynecology. The protocols are time-tested, approved by more thant 385 physicians, and have been approved by the North Carolina Board of Nursing. The software product we have designed is meant for Doctor's offices who want to standardize thein office triage and at individual nurses who want to set up and run their own after-hours or daytime triage company. It is my experience that more and more Doctor offices are looking to outsource their daytime triage needs. For nurses who want to operate their own business or perhaps a group of nurses who want to start together in a partnership, we provide you with access to our computerized protocol system, help you market to get customers, and can run the back office part of your company, this is the accounting and billing part. We can do all of this because we have 10 years experience in the field and know what works and what doesn;t. If anyone is interested in learning more, please contact us at info@rns-inc.com or visit our website at www.rns-inc.com. We look forward to hearing from you!!

From fwamba, hospital - 7/25/2005  Click here to reply
am a nursing officer 1 working in a kenyan hospital.am intrested in doing an adaptation course in your organisation.my E-mail address is :lutty1968@yahoo.com.please give me more information about it.

From Christie, PediCall - 7/1/105  Click here to reply
Anyone interested in working from home as a Telephone Triage Nurse CAN do it, there are ways!!! I think it is a beautiful idea that can be beneficial for many reasons: 1. Decreased costs working in home: transportation, clothes, food. 2. Improved quality of life is reported for telecommuters. More time with family, greater comfort. 3. Improved productivity. Up to 43% has been reported!! I have been in business for just under 5 years. It HAS been a struggle at times but the benefits have always outweighed the disadvantages. I have started consulting to offer insight into how to make it work!! There are some variables to consider before starting up a service in your area. Email me at christie@pedicall.com.
Reply from Jennifer, Individual - 8/6/2005
Reply from Geralda, weight loss consultant - 7/29/2005
Reply from Margie, HealthChoice Skin Care - 7/20/2005
Reply from Alicia, Individual - 7/14/2005


From Karen, none - 6/10/105  Click here to reply
I am an RN currently practicing in Illinois and hold licenses in Michigan, NY and California. I am interested in home-based telehone triage. I have 15 yrs in adult ICU, 10 yrs Ambulatory/Office/telephone triage and 3 yrs as Clinical Director of a staffing company. Any leads would be appreciated. My email is nurssygrl@yahoo.com. Thank you, Karen
Reply from Margie, HealthChoice - 7/20/2005
Reply from Tammie, home based nurse - 6/20/2005

From Peggy, rn - 6/8/2005  Click here to reply
I am looking for a home based telephonic nursing position. I have worked for 7+ yrs as a Med / Surg Registered Nurse and Charge Nurse on a telemetry unit. I also worked for 2 yrs (while employed at the hospital) at a 900 inmate prison. My responsibilities included working the clinic during the day time-and working independently during the night shift. The "off shifts" involved a great deal of telephone triage and standing orders. I am currently licensed in Wisconsin. Any guidance is greatly appreciated. My email is PCharles1679@yahoo.com
Reply from Karen, self - 6/10/105

From Peggy, rn - 6/8/2005  Click here to reply
I am looking for a home based telephonic nursing position. I have worked for 7+ yrs as a Med / Surg Registered Nurse and Charge Nurse on a telemetry unit. I also worked for 2 yrs (while employed at the hospital) at a 900 inmate prison. My responsibilities included working the clinic during the day time-and working independently during the night shift. The "off shifts" involved a great deal of telephone triage and standing orders. I am currently licensed in Wisconsin. Any guidance is greatly appreciated. My email is PCharles1679@yahoo.com

From Peggy, rn - 6/8/2005  Click here to reply
I am looking for a home based telephonic nursing position. I have worked for 7+ yrs as a Med / Surg Registered Nurse and Charge Nurse on a telemetry unit. I also worked for 2 yrs (while employed at the hospital) at a 900 inmate prison. My responsibilities included working the clinic during the day time-and working independently during the night shift. The "off shifts" involved a great deal of telephone triage and standing orders. I am currently licensed in Wisconsin. Any guidance is greatly appreciated.
Reply from Margie, HealthChoice - 7/20/2005

From glenn, rn, hospital setting - 5/22/2005  Click here to reply
i am a pediatric er nurse with nearly 6 years of experience in adult and pediatric er settings. i have become increasingly concerned about the lack of a good pediatric telephone triage system in the area where i live. i live in baton rouge, la and there is a very limited telephone triage system. in fact, the system seems to be more geared toward the adult population. i was wondering if anyone out there could give me some pointers on how i could go about starting up my own telephone triage system. it seems that every night i work, i get a parent that is concerned about what to do for there child's illness, but they just were not confident in the advice they received from the current telephone triage system set up at present. i really feel, that to better server our children in our community, we need a telephone triage system dedicated to just pediatrics. if anyone has any ideas on how to go about staarting this up, please let me know. i have no experience at all in the business field, so any and all info would be appreciated.
Reply from Russel, Responsive Nursing Solutions, Inc. - 8/2/2005
Reply from Debi Wittrock, Pedi RN - 6/26/2005
Reply from Bob, self - 5/30/2005

From Janice, Peacehealth - 5/17/2005  Click here to reply
Ask-A-Nurse in Eugene Oregon has closed after 17 yrs. We are a group of 13 nurse with telephone triage experience/varied backgrounds. Many with their RNC lic. Please respond if you have any work at home triage jobs. Bustrin5@hotmail.com
Reply from Margie, HealthChoice - 7/20/2005
Reply from Karen, The Beal Company - 5/28/2005

From michael, M_a_homehealth_care - 5/11/2005  Click here to reply
hello to everone in ohio looking for homehealth care in the city of cleveland we are looking 4 u if u need help caring for a loved one call us {216}527-2049 and we will be glade to serve u in any one u need
Reply from ASGHAR, LIAQUAT NATIONAL HOSPITAL PAKISTAN - 5/28/2018

From Jim, Hospice On Call, Inc. - 4/26/2005  Click here to reply
Hospice On Call is phone triage service that contracts with area hospices to provide after hours phone support. We are looking for experienced phone triage nurses that are interested in working overnight out of their homes. Besides a solid nursing background, we are looking for nurses that are capabale of using Microsoft products including Windows, Word and Excel. Call Jim at (847) 778-3576 or email me at jbastl@hospiceoncall.com for more information.
Reply from Jayne , Hospice triage Rn - 6/11/2005

From Susan, GYN RN sweitzer@mindspring.com - 4/26/2005  Click here to reply
Hello All! I live in Georgia and I'm looking for a work-at-home telelphone triage position. I have been working as an RN for 7 years. I have med-surge and GYN experience. The 1.5 hour commute I have to work each day is wearing me down. I have missed much of the first year and a half of my young son's life. A home based position would be an answer to my many prayers. Please respond if you know of anyone looking for a hard working, loyal, and independent employee. Thanks in advance for your kind assistance.
Reply from Margie, Healthchoice - 7/20/2005

From sharon, Lmac40@comcast.net - 4/24/2005  Click here to reply
I am looking for nursing work from home. I currently work as a pediatric triage nurse about 50 hours per month from home and would like to increase the number of work hours. I am interested in case management, phone triage, reviewing hospital records and etc. Does anyone know of any nursing jobs from home? Thanks

From Paula , Hospice of New York - 4/18/2005  Click here to reply
Hi- just thought I would post to this board that our hospice organization is looking for a RN (BSN) who would like to serve as a patient care coordinator. this is a supervisory position and we love working here. for more info;pprnmba@yahoo.com


From Lisa, RN, lamalt@msn.com - 4/13/2005  Click here to reply
I am interested in a home-based telephone nursing or case manager position. I have certificates in Case Management and Quality Management. I have experience in home health, research, and medical-surgical nursing.
Reply from Renee, RN - 7/29/2005

From MELISSA RN, MLABARGE3@COX.NET - 4/9/2005  Click here to reply
HI MY NAME IS MELISSA AND I LIVE IN NORTHEASTERN NORTH CAROINA AND AM INTERESTED IN DOING TELEPHONE TRIAGE FROM HOME. I HAVE 8 YEARS NURSING EXPERIENCE IN PEDIATRICS, MED-SURG, AND OB.PLEASE CONTACT ME FOR ANY EMPLOYMENT OPPURTUNITIES.

From Mary, BSN, Hospital Setting - 3/31/105  Click here to reply
I am very interested in telephonic nursing particularly home based---anyone with info on how to get started, courses neede/recommended, please let me know.
Reply from Russel, Responsive Nursing Solutions, Inc - 8/2/2005

From dee, Hospital setting - 3/31/2005  Click here to reply
Hi everyone, I'm a student doing a project of nursing burnout. I would love to hear from any nursing professional who have experienced burnout on the job. Please elaborate as much as you can and if you can, tell me what can be done to prevent burnout. Any help is greatly appreciated.
Reply from Michelle, DHHS-Indian Health Service - 4/8/2005

From Janet L, Military Treatment Facilty - 3/24/2005  Click here to reply
Can anyone tell me about any courses or seminars for telephone triage. I live in New Jersey and am wiilling to travel out of state if necessary.

From Dianne, Western University Student - 3/22/2005  Click here to reply
Seeking a Med-Surg tutor either a new grad or student who successfully passed med-surg. Tutor must reside in the Los Angeles area. Please email me at digidy15@yahoo.com

From Dena, Nursing Student - 3/21/2005  Click here to reply
I am seeking a tutor for the NCLEX with an RN, and Masters in Education. I reside in Chantilly, Va. I am willing to travel to save the few bucks. You can reach me at via cell 571-264-5817. Thanks.
Reply from Paula, RN - 8/21/2005
Reply from Eric, Nursing Review of Silicon Valley - 5/28/105

From Linda / CMAS, BS, RN, Entrepreneur - 3/6/105  Click here to reply
I've owned a medical cost containment corporation since 1991 and even tho the field is pretty much dead now due to Managed Care, every now and then we need a Nurse to do a review or audit. If that interests you, let me know... I'd also like to network with other Nurse Entrepreneurs! Linda CMAS, BS, RN BizNurse@satx.rr.com AOL - NetEmpowered Yahoo - BizNurse2001 1-800-256-0004 Toll Free Home Office
Reply from Taresa Nantt, Nursing Assessments - 6/3/2005

From Pat, Specialty Care Nurse Network LLC - 3/5/2005  Click here to reply
Am seeking tips on setting up staffing agency to place RN's to free standing surgical centers, pain clinics and GI labs only. Have most of the information, but am having difficulty finding info on pricing, billing, contracts. Any information is appreciated.

From Dawn, RN - 2/27/2005  Click here to reply
I am interested in finding out about telephonic home based positions for nurses. Where and how do I start??? Hopefully someone will be able to help me. Any information will be greatly appreciated. Thank you
Reply from Trisha, Nurse Case Manager - 3/3/2005

From kerubo, nyansiongo - 2/26/2005  Click here to reply
I am A kenya Enrolled community nurse. With @0 years working Expeience specialised in Midwifery,public health nursing General Nursing/AIDS/HIV counselling course. i would like to be assisted inorder to attend serminars or conferences in either Canada, U.k Newzealand. I am requesting for anyone tosponsor me attend the serminars. Please anyone out there help me. am a kenyan e-mail address jakwama@yahoo.com Iwould like to work as a care taker in the a bove countries. please assist me


From Randy, RN seeking at home jobs - 2/21/2005  Click here to reply
I am located in Texas and I am looking for a work at home program. I am RN, BSN, and also resp. therapist. Main interest is disease management. Would appreciate any help with finding a work at home program. Thanks
Reply from Margie, HealthChoice - 7/20/2005

From Kellee, R.N. - seeking at-home employment - 2/18/2005  Click here to reply
I am new at this work-at-home stuff, so I would like to know how it all works. What types of work is out there? Is certification needed? Who do I contact? Any help would be greatly appreciated.
Reply from Margie, Healthchoice - 7/20/2005

From Maggie, Children's Healthcare of Atlanta - 2/15/2005  Click here to reply
Our call center is in the process of looking into programs and certifications for pediatric call center triage nurses. If you have any info on programs, please let me know. E-mail Mary.cato@choa.org

From Stephanie, Texas Children's Hospital - 2/2/2005  Click here to reply
I am an RN at a large, hospital-based telephone triage call center providing telephone triage for pediatric patients only. I am currently in the process of developing a customer-satisfaction survey for our callers. If anyone has done a similar survey and would be willing to share any information I would be most appreciative.

From Debbie RN, dwalshmail@aol.com - 1/27/2005  Click here to reply
I am looking to do pediatric triage from home. Any info, links, advice would be appreciated. Nurse for 35 yrs, mostly Pediatrics, NICU, Newborn nursery, currently working in office based pediatric telephone triage. dwalshmail@aol.com

From Debbie, Pediatric Practice - 1/27/2005  Click here to reply
I am looking to do pediatric triage from home. Any info, links, advice would be appreciated. Nurse for 35 yrs, mostly Pediatrics, NICU, Newborn nursery, currently working in office based pediatric telephone triage. dwalshmail@aol.com
Reply from Christie, www.pedicall.com - 7/5/105

From Christine, Southwest Medical Associates - 1/25/2005  Click here to reply
We are a large multi-specialty medical practice looking to implement a nurse triage postion and I am looking for some type of Job Description for the position...any feedback would be appreciated. Please email to Christinemandilakis@southwestmedicalassociates.com Yes, I know I have the largest email address in the WORLD :)
Reply from Kellee, R.N. - looking for fulltime at-home position - 2/18/2005

From Lisa, RN, lamalt@msn.com - 1/10/2005  Click here to reply
I am looking for a home-based telephonic nursing job.I have certificates in case management and quality management. My experience includes home health care, urology, research, and outpatient surgery services.

From Julie, RN - 12/28/2004  Click here to reply
Hi! My name is Julie, RN. I currently live in AZ. I am currently a Homecare Case Mgr. I am looking to relo. back to MI in early Feb. I have experience in every field. I would like to have a salaried, homecare position. I am open to the area at this point. Please respond. Thank you! Julie B., RN
Reply from Karan, The Beal Company - 5/28/2005

From Debra, Health Contact Partners, Inc. - 12/19/2004  Click here to reply
We are a mid-size company in the Chicago suburban area looking for telephone triage Nurses. We only have two positions available right now, but would love to hear from you if you would like to work with a growing company! If you are looking for a company that will ask for your input when creating policy or planning company initiatives, this is the one!If you would like to know more, you can call us at; 847-465-5000 and ask for Sue Turchi, our HR Manager, or Susan Brown, RN, our Clinical Director.I am also available to answer any questions you might have. We look forward to hearing from you!Debra LeonPresidentHealth Contact Partners
Reply from Kellee, R.N. + presently not working - 2/18/2005
Reply from Julie, RN - 12/28/2004

From sharon, kaiser - 11/21/2004  Click here to reply
I am an experienced telephone triage nurse looking for a home-based telephone triage nursing position. Since, I am unable to travel, I am looking for a telephone triage company where I can train from home, by modules or other resources. Thank you, Sharon RN, BSN P.S. Happy Holidays to everyone!
Reply from Debra, Health Contact Partners, Inc. - 12/19/2004

From Nancy, UCDAVIS - 11/14/2004  Click here to reply
I'm a telephone triage RN in the midst of updating our adult protocols. We use Julia Briggs protocols, but I would like to compare these protocols to others. Does anyone have any ideas? Websearching has not yielded many easily accessible results. Are there any online protocols that anyone would recommend? Thanks! Nancy
Reply from sharon, kaiser - 11/22/2004

From PAM, PEDS NURSE. - 11/12/2004  Click here to reply
I,M SEEKING A HOME TELEPHONE TRIAGE POSITION- I'M LOCATED IN ILLINOIS. CAN YOU HELP?
Reply from Jim, Hospice On Call - 4/26/2005
Reply from Kellee, R.N. - seeking at-home R.N. position - 2/18/2005
Reply from Debra, Health Contact Partners, Inc. - 12/19/2004

From Karen, St. Vincent's Medical Center - 11/11/2004  Click here to reply
I'm looking to see how nurses in the state of Florida are certified in telephone triage nursing.


From Jean, Va - 10/14/2004  Click here to reply
Would anyone know where additional education may be obtained to maintain Telephone Triage Certification? Mine will expire in 2 yrs. I look forward to hearing from you. Jean

From grace, home based - 9/28/2004  Click here to reply
Have worked as telephone triage nurse for over 5 years. Can I challenge or write a certification exam or do I need to first enroll in a program.

From grace, home based - 9/28/2004  Click here to reply
Have worked as telephone triage nurse for over 5 years. Can I challenge or write a certificationj exam or do I need to first enroll in a program.

From Wendy, RN,10 years exp.telephone triage/clinic care - 9/20/2004  Click here to reply
Have been a practicing RN for 10years. Extensive knowledge with telephone triage and clinic care. Looking for home triage nursing job. Any contacts?
Reply from Debra, Health Contact Partners - 12/19/2004
Reply from Kippi, Intellicare - 10/14/2004


From Karen, Nurse On Call - 9/5/2004  Click here to reply
Are there any LPN's doing Telehealth Triage nursing? If so, in what capacity & in what type of facility? Thanks much......

From Laura L Hensley RN, Nightingale Call Center - 9/5/104  Click here to reply
New telenurse center looking for nurses with experience in triage, ER, Pediatrics, and other fields for new center in Utah. Spanish and Russian speaking nurses also needed. Will be working out of your home. Taking applications through September. This is a CONTRACTED position with no employee benefits. Please forward all resume's to Attn: Laura L Hensley, RN, Executive Director, Nightingale Call Center, 730 East 300 South, Springville Utah, 84663 or fax to 801-491-9672, or email to: lee@sashealth.com
Reply from Scott, Nurse Practitioner- Family Practice - 3/7/2005
Reply from Cindy Krieg, none - 10/26/2004

From Bobby, Baptist Medical Center - 9/3/2004  Click here to reply
My hospital has updated it's Diabetes Web Page to include "Questions for the Certified Diabetes Educator". Does anyone have a policy/procedure already in place for "email nursing care"?

From marjorie, advice and triage - 9/3/2004  Click here to reply
I am seeking a home triage nursing job in the uk I live in the birmingham area
Reply from Margie, Healthchoice - 7/20/2005

From marjorie, advice and triage - 9/3/2004  Click here to reply
I am sseking a home triage nursing job in the uk I live in the birmingham area

From kate, RN 17 years Advice &Triage - 8/31/2004  Click here to reply
Hello, I am a registered nurse with 17 years of experience in preventative medicine, advice and triage. I am looking for a home based telephonic or field case management position in the Dallas Texas area..........Any ideas suggestions leads etc..
Reply from Margie, HealthChoice - 7/20/2005
Reply from Debra, Health Contact Partners - 12/19/2004

From kate, RN 17 years Advice &Triage - 8/31/2004  Click here to reply
Hello, I am a registered nurse with 17 years of experience in preventative medicine, advice and triage. I am looking for a home based telephonic or field case management position in the Dallas Texas area..........Any ideas suggestions leads etc..
 
From kate, RN 17 years Advice &Triage - 8/31/2004  Click here to reply
Hello, I am a registered nurse with 17 years of experience in preventaive medicine, advice and triage. I am looking for a home based telephonic or field case management position in the Dallas Texas area..........Any ideas suggestions leads etc..
Reply from Paula, none - 9/17/2004

From Richard, nznurse.com - 8/14/104  Click here to reply
Hi if you are interested in working in New Zealand then visit www.nznurse.com. Loads of jobs from the major employers are listed.

From Cindy, RN - 8/12/2004  Click here to reply
I would like to know how to get started as a telenurse. I have 26 years experience as a newborn nursery and OB nurse. Thank you for your help. cbrn@zzzip.net
Reply from Charles, DaySpring Ministries - 8/23/2004
Reply from Laura Hensley RN, Nightingale Call Center - 8/19/104

From Sandra, - 7/18/2004  Click here to reply
Hi, My name is Sandra and I have been a Registered Nurse for 4.5 years. I have Telemetry, Medsurg, Ortho, Hospice experience. I am looking for a position on the telephone. Please contact me at Sandoudou@yahoo.com if you have anything available. Thank you.
Reply from Vickie, Hospice - 10/28/2004

From trevion, private practice - 7/13/2004  Click here to reply
Interested in receiving tips/info on setting up a small nursing triage service with nurses based at home. Software info, salary suggestions, etc. Advice needed and welcomed. Thanks in advance.
Reply from Jeff, Nurse - 11/8/2004

From Kristen, Nursing - 6/21/2004  Click here to reply
My name is Kristen and I'm looking for a job in regards to telephone nursing and E-Health. It's not for me, but for my mom. She's a wonderful nurse who has been in the field for the past 24 years and is looking for something new and different. Please e-mail me at rambolina83@yahoo.com if anyone has any suggestions. P.S. please only give Florida locations.
Reply from Charles, Sick and Shut In Ministry - 8/23/2004
Reply from Alina, SG - 6/22/2004

From Jerri, CHL - 5/20/2004  Click here to reply
I am an experienced telphone triage/ disease management nurse currently working in a call center and interested in working some home based hours. Jeri RN BSN
Reply from Laura Hensley, Nightingale Call Center - 11/15/104

From theresa, RN - 10/6/2003  Click here to reply
I really need help asap! I am searching for a telephonic position I can do at home due to having 2 small childern, Please recommend employers.I currently work for a long term care insurance company but I need more work, and I would love to branch off into triage.I have 5years hospital experience. I also would like to know How I can become certified in telephone triage. Please help!! Any advice would be helpful. I would like to find something I can excel in as well as be available for my girls, and continue to work in my career as a RN. My email is tbartcb@hotmail.com. THANK YOU SO MUCH
Reply from Pam, RN - 10/7/2003

From Julie, RN - 8/16/2003  Click here to reply
Are their any telephone triage jobs in the State of Florida? Either at home, hospital, or insurance based. Am particularly interested in Cleveland Clinic in Florida, do they have a call center? I am certified in telephone triage, practicing for last 5 years, hosptial based. Thank you.
Reply from jeanne, on call triage center - 10/9/2003

From Pam, RN - 6/28/2003  Click here to reply
I'd like to hear from other nurses who have started their own independent e-health or telephone practice.I need info and advice. sloanpm57@hotmail.com

From Linda, RN - 6/26/2003  Click here to reply
I have been doing telephone triage for another company and would like to work independently doing telephone triage, need help with much info...
Reply from Debbie, Blue Cross of ri - 8/26/2004
Reply from Gabriella, Looking for Nursing Triage - 7/8/2003

From Linda, FCLS, CMAS, BS, RN - 6/10/2003  Click here to reply
I'm wanting to network and exchange emails with other nurses that also work from their home now. Linda/CMAS, BS, RNBizNurse@Satx.rr.com
Reply from Wendy, PRN - 6/21/2003
Reply from Corey, RN, BSN, Medical Center - 6/16/2003

From Darlene, RN - 4/25/2003  Click here to reply
I am a disabled nurse looking for home based telephone triage positions. Have worked in nursing 17 years. Any suggestions? ASAP
Reply from Margie, Healthchoice - 7/20/2005
Reply from Nancy , Cedar Rapids Gazette Newspaper - 9/23/2004
Reply from Wendy RN, MSN, MBA, PRN - 6/21/2003
Reply from Linda, CMAS, BS, RN - 6/10/2003

From robyn, community health center - 4/3/2003  Click here to reply
Help! Can anyone give me info on the law? Can R.N.s perform telephone and walk in triage without any provider in the clinic?

From Erin, RN - 4/2/2003  Click here to reply
I am currently working online as a telenurse for long term care insurance. Any one know of any other companies hiring nurses to work online?
Reply from Wendy RN, MSN, MBA, PRN - 6/21/2003
Reply from Linda, CMAS, BS, RN - 6/10/2003

From janett, Hospital nurse - 3/14/2003  Click here to reply
Does anyone know if floating to another unit in the hospital where you are employed is mandatory in order for one to keep their job? If you do not feel comfortable enough to preform your duties in an unfamiliar setting that may even require a higher level of skill, can you not refuse to go? Please, anyone that knows the legal ramifications, i would appreciate the information. Thank you.
Reply from Pamela, R.N. at a local hospital - 8/7/2004

From Louise, Saint Mary's TeleHealth Services - 3/6/2003  Click here to reply
I would like to hear how other TeleHealth/TeleMedicine centers are dealing with the need to provide the HIPAA Privacy Practice Notice. Thanks!
Reply from Jeanne, Ns Plus - 4/28/2003
Reply from Jo, Professional Med Team - 3/6/2003

From Sonia , Private organisation - 3/2/2003  Click here to reply
Can anyone suggest how a Indian citizen(based in Indai) with nursing qualifications can get NCC in London to provide me with a certification/something similar. To enable me to work in the UK....I hear that it is something called a nursing adaptation scheme....please inform.

From Marylane , private individual - 3/1/2003  Click here to reply
I am looking for a tutor (coach) to prepare for the RN-NCLEX examination.
Reply from Carol Marden, Carol Marden and Partners - 8/1/103

From Amany, Case Western reserve university - 1/4/2003  Click here to reply
My name is Amany Abdrbo. I am a PhD student at the Frances Payne Bolton School of nursing at Case Western Reserve University. I am seeking five volunteer nurses with a minimum of one-year experience as a telehealth nurse to complete a questionnaire. The purpose of my questionnaire is to get information about the nature of the nursesí work that involves using the computer and the phone to help patients. The information provided will help me to decide my dissertation subject. My area of interest is nursing administration and I want to learn how nurses use the computer and the telephone to manage patient care and help patients. Confidentiality and anonymity will be maintained. The information provided by the nurses will be shared only with my advisor and my instructor in the nursing school. If you can help me, Please contact me at aamanyahmed@hotmail.com
Reply from Robert, Banner Poison Control - 7/8/2003
Reply from jeanne, Ns Plus - 4/28/2003
Reply from Bente Dalby, Community CareLine - 2/9/2003

From polly, family practice - 11/9/2002  Click here to reply
question??? Are there any certifications for lpn's. I work in an office and do telephone triage everyday for about 9 hours. Are there any types of certification or futher education for lpn's??
Reply from reid, nursing student - 5/15/2003

From Gloria, Home care - 10/23/2002  Click here to reply
I am currently doing telephone triage for a home care agency and wondering if "home care" based computerized protocols and accompanying documentation software is available. Suggestions appreciated.
Reply from Robin, none - 10/30/2002

From carole, douglas college - 10/2/2002  Click here to reply
I am a first year student nurse and one of our project demands that we email a nurse for three times. Just to talk about the job and what it is like to be a nurse. If you can help me , Please contact me at psychitis@msn.com Thank you for your consideration'Carole
Reply from ann, shelby ridge nursing home - 11/12/2002

From Leon, Corpus - 9/19/2002  Click here to reply
I would like to talk with nurses that have considered establishing a Nurse Registry, agency or Travel Nurse company. Please enmail me at sharp_leon@msn.com. Thanks
Reply from luwanda, Alternative home Care solutions - 11/15/2002
Reply from Whims, none - 10/25/2002

From Sunny, Focus - 8/1/2002  Click here to reply
We are a staffing agency planning to train nurses of foreign countries to match US standards and are also planning to implement a triage service from an offshore location for the US. Could anyone suggest any legal implications and / or suggestions?
Reply from Sophia, FirstRing - 1/3/2003
Reply from Sunny, Focus - 8/1/2002

From Therese, Spectrum - 6/24/2002  Click here to reply
Does anyone know of any call centers in So. California? Thanks.
Reply from Margie, Healthchoice - 7/20/2005
Reply from Sammy, Health Care Information - 2/21/2003

From Dan, Raritan Valley College - 6/23/2002  Click here to reply
Does anyone know of any English speaking countries outside North America that use multiple choice questions on tests for nursing certification?Thanks!

From Andrea, SMDC - 6/19/2002  Click here to reply
My organization is planning on implementing an "ask a nurse" section our our company web-page. These questions would then be answered daily by our Call Center triage RN's. I am looking for comments, thoughts, experiences, suggestions related to implementaiton of such a program. My concerns are whether this type of thing can turn into triage over the internet (potential legal problems) and how to avoid this while still providing excellent care via the web to our patients.

From Carol, Carol M. Stock & Associates - 5/25/2002  Click here to reply
SGNA eHealth Course: To all of you who attended the eHealth Session, I DID receive an email response from the Rudd Clinic 2 days later. Remember, we sent an email regarding rectal bleeding. The response was appropriate and timely. See, the Internet really can be used with patients! Hope you enjoyed the session!

From Jillian, University of Southampton - 5/24/2002  Click here to reply
I am a PhD student in the UK, conducting a qualitative study 'Telephone consultation: An analysis of the verbal interaction between the nurse and caller and influences on subsequent health related behaviour'. I would like to hear from anyone is who interested in communication in health care applied to telephone consultation and indeed telehealth. Thanks. Jill
Reply from Carol, Carol M. Stock & Associates - 5/25/2002

From Therese, Spectrum Health - 5/23/2002  Click here to reply
I would like to network with other telephone nurses. What types of services are available through your call centers? Thanks.
Reply from Sammy, Health Care Information - 2/21/2003

From Monica, Mt Sinai - 4/16/2002  Click here to reply
As part of a nursing informatic committee I was charged with the task of finding out what e-nursing is. By browsing through this website I have come to understand what ehealth nursing is but I would like to know what people think enursing is. How would you define e nursing.


From Gena, Nurse Consultant at University based Call Center - 2/19/2002  Click here to reply
I have been involved in telephone triage for ~ 10 years. In the last 4 years of my nursing practice, I have also been involved as a Legal Nurse Consultant. I would like to explore actual litigation issues related to telephone triage for nurses. If anyone has such information about acutal cases, I would be very interested in hearing about this subject.

From Bobbi, American Nursing Informatics Assoc. - 12/20/01  Click here to reply
ANIA provided the first opportunity for informatics nurses in Southern California to meet and network in 1992. It has since grown to be a non-profit organization and includes members across the United States with common interests in informatics. The 9th Annual Conference "Nursing Informatics: Beyond the Buzzwords" will be held in San Diego, CA April 20-21,2002. For more information the web page is: www.ania.org

From Carol, Carol M. Stock & Associates - 9/19/01  Click here to reply
NOTICE: The ANCHORAGE Telephone Nursing Seminar scheduled for September 26th WILL BE PRESENTED AS SCHEDULED. Thank You.
Reply from Bobbi, American Nursing Informatics Assoc. - 12/20/01

From Lois, QualCare - 8/8/01  Click here to reply
Several of my staff and I attended Carol's "Telephone Nursing Avoiding Legal & Practice Obstacles" seminar in May and liked it so much that we're sending some to the program in Alaska. We are a multi-specialty clinic trying to get organized and the information presented really helped. It was well worth it!

From Donna, Thomas Hospital - 7/3/01  Click here to reply
I am posting a message on several nursing bulletin boards asking for info on clinical ladders. Our hospital is looking at instituting a ladder program. Any info would be appreciated. You can send directly to ingraham@dibbs.net. Thanks.
Reply from debbie, Philhaven - 4/11/2003
Reply from tonya, pacu nurse looking for bullentin boards - 2/24/2003
Reply from Cindy, Home Health Center - 9/3/01

From Richard, Park Region - 6/27/01  Click here to reply
Our organization just viewed your video on Telephone Nursing: Avoiding Legal & Practice Obstacles. Thanks for an excellent presentation. It kept everyone on their toes the entire time! We now feel like we have concrete answers to many of our questions and we are looking forward rather than dreading the task of improving our telephone system.
Reply from Deb, Pedi West - 1/27/2005
Reply from Deb, Pedi West - 1/27/2005
Reply from Cindy, Valley Health - 8/8/01
Reply from MANNY, CENTENE/NURSEWISE CALL CENTER - 7/25/01

From Jane, ViaHealth - 6/1/01  Click here to reply
I really like the "interbody" website. I've found some great pictures to use in patient teaaching. Thanks Carol for the great eHealth session.
Reply from Mary, Valley Medical - 6/13/01

From Cindy, Metro Health - 5/30/01  Click here to reply
Thanks Carol. I attended your eHealth session in Tampa and it really opened my eyes! Thanks for posting the links, I intend to use some of them in practice.

From tsambikos, seyp -   Click here to reply
1. How often do you use the internet in order to be informed about nursing educational issues? 2. According to your opinion the supply of nursing knowledge through the internet has benefits or drawbacks in comparison to the traditional methods of education? 3.What is your opinion about the educational opportunities offered on the internet for nurses? 4. Which educational opportunities on the internet do you use in order to expand your nursing knowledge? If you want you can answer in 1 or 2 question My mail is tsambikos@hygeia.zzn.com thank you for answering
Reply from Kate Fowler, University of Brighton - 11/28/2002

From John, Victoria Y-K -   Click here to reply
Where may I learn about e-Health, please?

From Sergio Samoilovich, NETIC Infoservices - 1/15/01  Click here to reply
I am a former MD researcher, now developing Web-based health systems. I would like to develop a web system for doctors to write follow-up questions for their patients. Those questions will be derived to a call center and the answers will be sent back to doctors or supervisors by Internet, mail, pager or fax. This is a way to ease the phone-monitoring job, improving prevention, compliance and patient fidelity. Now, the question is whether something like that already exists. If not, I welcome any suggestion or collaboration offer. I am located in Argentina, willing to rellocate to North America. Answer here or by mail to ss@netic.com. Thanks a lot.

From Carol, Carol M. Stock & Associates - 1/3/01  Click here to reply
Happy New Year Everyone! I've just received the 2001 Edition of the NCC Examination Registration Catalog for the Telephone Nursing Practice Certification Examination. The first test date is June 22nd! For more information please contact NCC at www.nccnet.org or telephone at (312) 951-0207. I encourage those of you who practice telephone nursing to consider becoming certified. Carol
Reply from Leigh, Upstate Teleservices - 8/10/01
Reply from Barb, Baptist Health - 1/10/01
Reply from Cindy, Metro Health - 1/9/01

From Ruth Johnson, http://www.cyberhealth.bc.ca - 12/16/00  Click here to reply
Just FYI, I have created an E-mail based discussion list for Telephone Triage/Advice Nurses. Subscribe by sending a blank message to BusySignalsNurse-subscribe@listbot.com
Reply from Carol, Carol Marden and Partners - 3/25/01
Reply from Karen Townsend, Methodist Call A Nurse for Children - 1/14/01

From Carol, Carol M. Stock & Associates - 10/20/2000  Click here to reply
I have just returned from The First National Conference on Telephone Advice "The Emergence of Telephone Advice: Accessing Health Care Information" in Calgary, Canada, October 13-14th. If you missed it, you missed a great opportunity to hear the latest developments in telephone nursing across Canada, network with collegues and vendors, and share stories and ideas with healthcare pioneers about telehealth. I will be writing an article in The Journal of eHealth Nursing regarding the Calgary conference and I encourage you to comment on your experiences from Calgary and/or submit articles to the Journal of eHealth Nursing for consideration. Carol
Reply from Jane, United Health - 11/07/00
Reply from Betty, MVR Health Care - 11/06/00

From Sue, DUMC ABMT/SCT Prg. - 8/29/2000  Click here to reply
I have been in nursing for 28 years & have recently changed fields from surgical nursing to adult bone marrow transplant nursing. I found that being placed in a situation where I was once again a new learner has done a tremendous amount to rejuvenate my enthusiasm for nursing.One new project I've taken on has been another totally new experience for me. I've helped to develop & am continuing to maintain a web page for our program. This page targets nurses, but there is also useful information for patients & families. I hope you'll "drop by"www2.mc.duke.edu/9200bmt/

From Maria, NHS Direct Essex uk - 7/29/2000  Click here to reply
hi I am a nurse advisor and new to this sit any other nurse from uk here?
Reply from susie, susiebrent@ozemail.com.au - 10/6/01

From Bob, Puget Sound Healthcare - 6/20/2000  Click here to reply
I think this is great site. Ehealth is going to dramatically change the way medicine is practiced.

From Carol, Carol M. Stock & Associates - 4/6/2000  Click here to reply
NOTICE: I have just received word that the Baptist HealthSource Seminar, "Medical Call Centers: Survival Issues" that was to be held in Pensacola, Florida has been cancelled. Hopefully, this important seminar will be brought back at a later date. There are so many important issues facing call centers today and forums such as the one this seminar would have afforded are needed.
Reply from Bob, Puget Sound Healthcare

From Julie, St Joseph's - 3/16/2000  Click here to reply
I just read the NCC Telephone Nursing Certification Exam Outline. I think it is time to offer telephone nurses recognition in this practice area by taking the exam. Are other call centers in support of this exam for their staff and will you be requiring it as part of employment criteria? I'd love some dialogue on this! Thanks.

From Sheri, Baptist HealthSource - 3/8/2000  Click here to reply
I too want to thank you Carol for creating a place for telephone nurses to network and share ideas. I have been involved for the last several weeks in a project that will merge our call center with our centralized scheduling department and will serve as the foundation to become a "Super Call Center". Our vision is to intergrate our call center so deeply in our organization that it will be like trying to "unscramble eggs" to get rid of us. I have been trying all day to decide where I heard the term "Super Call Center" and I would appreciate any one who has any information or can guide me to an article I know I read that used this term. My director (Rose) says I made it up . . . It's possible but . . . maybe I was thinking of Wal Mart ! LOL The premise is one of viewing a call center as not only the hub of communication for information, referrals, appts, etc, and the call to action for your organization but, also viewing it as a business. Utilizing outbound call campaigns/telemarketing to drive market share and generating revenue. Then tracking ROI like the IRS is after you. Seriously, we lived through the BBA (Balanced Budget Act) this past year and struggled to justify our existance and we vigilantly track ROI. We experienced the scrutuiny afforded all service lines during budget cutting and we intend to place ourselves in a more secure position in the future by convincing the Board Members - "Powers that Be" of our potential.
Reply from Sandra, Medical University of South Carolina

From Jane, Health System - 3/6/2000  Click here to reply
Are other countries such as Canada, England, etc. thinking about Telephone Nursing Certification as well? Or, would they be eligible to take the NCC exam?
Reply from Betty, NCC

From Denise , Hospice of Northern Virginia - 3/2/2000  Click here to reply
One of the concerns I have about the certification exam has to do with the scope of practice tested on. I manage a triage office for two Hospices and the kinds of issues and decisions we make with our patient population are very different than for many other types of call centers. While I think the idea for a certification is a good one, I wonder about the reality with many of us practicing in very specific settings. It reminds me of my time in a PICU when the CCRN exam didn't have a pediatric version. Why jump through a certification hoop when it is not really applicable to your practice?
Reply from sharon, Kaiser - 3/27/01
Reply from Betty, NCC

From Betty, Riverside Hospital - 2/28/2000  Click here to reply
I just read the NCC telephone nursing certification bulletin. It doesn't make sense for nurses to be certified in a speciality area called "telephone nursing" when all nurses perform telephone nursing?
Reply from Geoff, ADN Instructor - 10/3/01
Reply from Gayla, NorthEast Medical Center
Reply from Cindy, St Lukes

From Janet, McLeod Health - 2/14/00  Click here to reply
Just read the agenda for the Medical Call Centers Baptist HealthSource Seminar in Pensacola Beach in April. This seems very timely given the fact that many call centers are going under. It will be great to attend a meeting focusing just on call center issues.
Reply from Sheri Watson, Baptist HealthSource

From Lanelle, CHRISTUS HealthPrompt - 1/17/00  Click here to reply
Thanks, Carol, for starting this bulletin board. It is so helpful to have a place to bring concerns and share ideas. Kathy Webster's "Telezine" was a wonderful tool that our whole group used for discussion and we've really mssed it.
Reply from Sheri Watson, Baptist HealthSource

From Ruth , CyberHealth - 1/13/00  Click here to reply
As a practicing E-Health Nurse, I am so happy Carol has made this board available for sharing information. I look forward to connecting with nurses around the world. Ruth Johnson E-mail ruth@cyberhealth.bc.ca Editor Busy Signals (a Telehealth Newletter)

From John, Two Shires Ambulance NHS Trust, UK - 1/13/00  Click here to reply
I used to write updates on the NHS Direct system in the UK. I was responsible for setting up one of the first pilot sites for NHS Direct. That is now expanding to cover 2.8 million population and has its own management structure. This was in Milton Keynes just north of London. I am shortly to move to the Avon Ambulance Service to set up one of the last call centres covering Avon, Gloucester and Wiltshire. This is to be completed by the end of this year and then all of England and Wales will be covered by NHS Direct. If you would like further comment from the UK on NHS Direct, please let me know. John Dale
Reply from Lois, McKesson - 9/6/01
Reply from Maria , Essex Ambulances services NHSD
Reply from John, Two Shires Ambulance

From Agnes, St. Luke's Hospital - 1/6/00  Click here to reply
I think that eHealth Nursing is going to ramp up very fast, because patients like using the web. Patients like to get medical information on the web, and eHealth nurses can help them filter this and go to reliable web sites. Patients also want to interact with their medical professionals via the web and eHealth nurses can mediate this. Email is just the beginning!
Reply from Paula, University of Va. Medical Center

From Patty, University of Texas Medical Center - 1/4/00  Click here to reply
It sure would be nice if there were a national nursing license.  How can we get our lawmakers to change this? 
Reply from ezeeeeeeeeee, zhhhhhhhhhh - 5/28/2005
Reply from Marsha, McKessonHBOC

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